Faculty & Staff IT Support

Welcome to the Faculty & Staff support section for our IT department. Below you will find helpful resources and guides to make your technological journey at Galveston College a little bit easier. 
 

The guide below walks you through how to access the Track-it Self Service for creating IT tickets or trying to solve an issue with your Galveston College technology. 

Track-It Guide

The guide below walks you through how to create faxes in your office using email, Ricoh copier, and/or the XMedius web application. 

Faxing Guide

If you experience any technical difficulties, please contact the IT Service Desk at 409-944-1352 during normal business hours or via email at [email protected]. 
If it is after hours, we’ll contact you as soon as we’re back in the office!

Questions? Contact Us.

Service Desk
Hours of Operation

Monday - Friday

8:00 a.m. – 5:00 p.m.

[email protected]
409-944-1352