Faculty & Staff IT Support
Welcome to the Faculty & Staff support section for our IT department. Below you will
find helpful resources and guides to make your technological journey at Galveston
College a little bit easier.
The guide below walks you through how to access the Track-it Self Service for creating IT tickets or trying to solve an issue with your Galveston College technology.
The video tutorial below will walk you through the new Whitecaps portal and all of its features.
The guide below walks you through how to create faxes in your office using email, Ricoh copier, and/or the XMedius web application.
If you experience any technical difficulties, please contact the IT Service Desk at 409-944-1352 during normal business hours or via email at [email protected].
If it is after hours, we’ll contact you as soon as we’re back in the office!
Questions? Contact Us.
Service Desk
Hours of Operation
Monday - Friday
8:00 a.m. – 5:00 p.m.
[email protected]409-944-1352