Student Support

Welcome to the Student support section within our IT department. Below you will find helpful resources and guides to make your technological journey at Galveston College a little bit easier. 
 

The guide below walks you through how to register your devices on GC wifi. 

My Devices Guide

The guide below walks you through how to access your student email  through Office 365.

Access Email Guide

This platform tutorial will walk you through the basics of the new Whitecaps Portal system.

Please click here to review a guide on how to set up and use the new multi-factor authentication (MFA) tool via the school's Password Reset Utility. The use of MFA, which has been mandated the U.S. Government for federal government sites and resources, adds a layer of protection to help keep your credentials and sensitive information safe.

The new MFA process for students was implemented, beginning Sept. 5, 2025. Watch your email for details.

 

Please click here to navigate to the college’s password reset utility. For assistance with enrolling and resetting your password, please review the “Password Reset” section of this page for a guide.

Please click here to review a guide on how to reset your account password. This will allow you to access the campus computers, MyGC, Office 365, and other college resources and applications such as Canvas and the Whitecaps Portal.

If you experience any technical difficulties, please contact the IT Service Desk at 409-944-1352 during normal business hours or via email at [email protected]

If it is after hours, we’ll contact you as soon as we’re back in the office!

Questions? Contact Us.

Service Desk
Hours of Operation

Monday - Friday

8:00 a.m. – 5:00 p.m.

[email protected]
409-944-1352